Data Processing Agreement

    Data Processing Agreement

    Our commitment to protecting your patient data under HIPAA

    HIPAA-Compliant Data Processing

    Our Data Processing Agreement ensures full compliance with HIPAA healthcare privacy requirements.

    Data Processing Principles

    • Process personal health information only as directed by the health information custodian
    • Implement appropriate technical and organizational safeguards
    • Maintain audit logs of all data access and processing activities
    • Report any suspected data breaches within 24 hours
    • Ensure secure data residency when required

    Security Measures

    • End-to-end encryption for all data transmission
    • Encryption at rest for all stored data
    • Multi-factor authentication for all system access
    • Regular security assessments and penetration testing
    • Staff background checks and security training

    Data Subject Rights

    Under HIPAA, patients have the right to:

    • Access their personal health information
    • Request corrections to inaccurate information
    • File complaints with the U.S. Department of Health and Human Services (HHS)
    • Request information about how their data is being used

    Contact Our Privacy Officer

    For DPA-related questions or to report a privacy concern:
    Email: hello@hookneural.com
    Phone: (833) 441-2017
    Address: Privacy Officer, Hookneural