Privacy Policy
Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Contact information (name, email, phone number)
- Practice information (clinic name, address, specialty)
- Usage data and analytics
- Communication preferences
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Provide and maintain AI receptionist services
- Process transactions and send related information
- Send technical notices and support messages
- Improve and develop new features
- Ensure HIPAA compliance and data security
Data Security & HIPAA Compliance
We implement appropriate technical and organizational measures to protect your personal information:
- End-to-end encryption for all data transmission
- Secure data storage in certified facilities
- Regular security audits and penetration testing
- HIPAA-compliant data handling procedures
- Access controls and audit logging
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@hookneural.com
Phone: (833) 441-2017
